Hosted CRM Microsoft Dynamics
Powered by Cobweb’s Hosted CRM Service
Cobweb Hosted CRM solution runs on Microsoft Dynamics CRM 4.0 and is a full service customer relationship management suite. Hosted Microsoft Dynamics CRM provides you with the flexibility to integrate sales, customer service and marketing processes, to provide an exceptional customer experience and maximize your business potential.
Microsoft Dynamics CRM is delivered on a hosted" platform that eliminates the need for expensive software and upgrades. It comes with 24/7 secure access via any Internet-enabled device, to the latest technology and round the-clock-support from Cobweb's highly qualified UK based CRM support team.
The Cobweb Hosted CRM service is a fully flexible solution that is easy to deploy and is intuitive to use. Get up and running fast by using one of our pre-defined service options, our QuickStart program, or work with our Professional Services team to build a bespoke solution to your exact requirements. We will help you every step of the way making sure your solution is quick and easy to set-up and administer. Our service support offers you 24/7 telephone support, managed data migrations, and bespoke user training*.
The Cobweb Hosted CRM service seamlessly integrates with Microsoft Office programs, including Microsoft Office Outlook, Microsoft Office Word, Microsoft Office Excel, and powerful data sharing tools such as Microsoft SharePoint and Microsoft SQL Server Reporting Services.
*Chargeable service
| Enhanced Productivity | Streamline Processes | Simplify Reporting |
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Choose the service option that is right for you.
| Service Options | Contact Plus | Sales Accelerator | CRM Small Business | CRM Enterprise |
| Manage Contacts & Accounts | ||||
| Track customer communication | ||||
| Access to 24/7 Support | ||||
| Advanced Find (Smart Search) | ||||
| Backups for DR | ||||
| Data Import | ||||
| Localized | ||||
| Mail Merge | ||||
| Quick Campaigns | ||||
| Single Password | ||||
| View Reports | ||||
| Web Access | ||||
| Manage Sales Pipeline | ||||
| Create and Manage Marketing Campaigns | ||||
| Manage customer support incidents | ||||
| Web Portal Access | ||||
| Utilise CRM Add ons & Accelerators | ||||
| Add roles | ||||
| Add users | ||||
| Campaigns | ||||
| Change Roles |