Media Solutions FZ LLC

Hosted Server Backup

Cobweb Server Backup - secure cloud storage for business

Cobweb Server Backup provides small and medium sized businesses with online backup via the cloud for Server applications, including mission critical data such as a Microsoft SQL Server.

The service allows you to schedule automatic backup plans, restore lost files and provides monitoring reports and logs.  The service ensures that your important business data is safely under control and securely available from any Internet connected device.

Cobweb Server Backup is a secure, automated backup service that intelligently backs up all your important business data and information to a fully managed, ISO accredited Tier 3+ UK data center.

Cobweb Server Backup provides software that is easy to deploy and simple to use. The management of the service is streamlined via the intuitive “Cobweb Control Panel” self-care administration portal.

Cobweb’s Server Backup creates a backup of the data on all your servers, irrespective of their location. Whether they are hosted in our secure ISO27001 accredited data center, with another provider or even onsite at your premises, you will be sure that your business data is safe, compliant and fully secure.

By making use of intelligent file selection, important files are automatically protected. Built-in version control is provided and allows documents to be restored to the state in which they were saved.

Functionality/FeaturesCobweb Server Backup
A range of backup storage options available from 10GB to 1000+GB**Chargeable
Secure encryption of data (128-bit/256-bit AES).
Each user is issued with a secure encryption key to ensure 100% security of data on devices. The encryption key is only known by the end user, so nobody but the end user can open the backup data on the backup server.
 
Automatic scheduling of backups 
Backup of open files 
Quick recovery of lost files 
Single file restore 
Automatic file versioning 
Support for multiple Windows Operating Systems - support for Windows Server 2000, 2003 & 2008 
Support for Microsoft Exchange 2003, 2007 and SQL Server 2000, 2005 & 2008 
System state backup 
Simple setup and easy-to-use 
Data import*Chargeable

Full Service Description.

The backup process is conducted via the Internet to our secure ISO27001 accredited Tier 3+ UK data center. Once setup and configured the service operates in a fully automated way, offers unrivalled ease-of-management and supports various operating systems.

Administration

Administration is provided through the web-based “Cobweb Control Panel” self-care administration portal.

Functionality available to customer administrators through the “Cobweb Control Panel” includes:

  • Add new servers
  • Edit existing servers storage quota
  • Disable server accounts
  • Order additional services.
Security

Cobweb Server Backup service is delivered from a Tier 3+ ISO27001 accredited UK data centre, which includes multiple internet feeds with automatic BGP redundancy, uninterruptable power supplies, fire suppression systems and 24/7 manned security.

The architecture is optimised for performance, non-disruptive maintenance and service reliability providing the highest availability and maximum data security. The high-end storage equipment is located in a physically secured data centre for optimum business continuity and uptime of the service.

  • The delivery of the Cobweb Server Backup service is controlled by our ISO27001 Information Security Management policies and procedures
  • Cobweb Server Backup service includes robust security technology, using 256-bit AES encryption, and SSL certificates to ensure data is optimally protected
  • The network security at the data centre is enhanced by multiple resilient firewalls
  • Security procedures involve advanced monitoring of network traffic, router loading and application behaviour
  • Our state-of-the-art data centres are managed on a 24/7 basis, by a dedicated security team to ensure maximum reliability, system redundancy and high fault tolerance.
Access Methods

Access to the Cobweb Server Backup service is available through the following two client options.

Server Client

A standard Windows-based client application provides each user with the ability to specify which files are backed up, set the standard backup schedule and restore backed up data as required.

  • The server client warns if there is insufficient space allocated on the backup storage platform before each backup is performed. If this situation occurs the user must upgrade their service to the next storage tier.
  • For administrators that wish to lock down the configuration options of the client, e.g. which file types to backup or exclude from backups, a bespoke client can be configured and built. This client customisation is a chargeable service.
Web Client

The web-based client allows users to retrieve any backed up file from any Internet connected PC. Users must provide their identification credentials and the user defined encryption key.